Skip to main content
← All features
Pro

Customer CRM

Every guest becomes a contact you own — no platform in the middle.

How it works

Delivery platforms keep your customer data. Zentable gives it to you. Every guest who places an order through the QR system is captured as a contact: name, phone, email, first visit, last visit, total spend, and number of visits. No forms to fill in, no incentive required — it happens automatically from their order.

Your guest database is yours — export it, use it for campaigns, integrate it with your loyalty programme. Filter by spend tier, last visit recency, or order frequency to find your best customers and your lapsed ones. The CRM is the engine that powers Campaigns and Loyalty.

MMaría García📞 +34 612 345 678✉️ maria@email.comGold tier€847Total spend23×Visits3d agoLast visitRecent visitsApr 30Lunch for 2€68.50Apr 25Dinner solo€34.00Apr 18Birthday dinner ×6€112.00

Business benefits

First-party data you own

Unlike delivery platforms, you keep the customer relationship and data forever.

Automatic capture

Guest data is collected from QR orders — no opt-in friction, no extra tools.

Rich profiles

Phone, email, lifetime spend, visit count, last order date — all in one view.

Powers campaigns and loyalty

Segment and message your guests directly from the Campaigns tab.

Step by step

1
Guest orders via QR

The first time a guest provides their phone or email at checkout, a profile is created.

2
Profile builds over time

Each subsequent visit adds to their spend total, visit count, and order history.

3
Segment your guests

Filter by spend tier, recency, frequency — find who you want to reach.

4
Launch a campaign or perk

Send a targeted message or add a loyalty bonus directly from the customer profile.

Ready to try customer crm?

Free plan includes this feature. No credit card required.