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Business

Campaigns

Message your customers directly — WhatsApp, SMS, or email.

How it works

Your CRM is full of customers who visited once and haven't come back. Campaigns lets you reach them directly on the channel they actually use — WhatsApp gets 98% open rates vs. 22% for email — with messages segmented by their behaviour: last visit, total spend, loyalty tier, or explicit consent.

Build a campaign in minutes: pick a segment, write your message, choose the channel, and schedule. A Tuesday afternoon quiet period can become a Wednesday evening full house with a 'table for two tonight?' message to guests who haven't visited in 60 days. No ad spend required.

🍽️Casa PepeTap for infoCasa Pepe 🍽️Hola María! 👋We miss you — it's been45 days since your last visit.Book a table tonight →10:15 AM ✓✓248Recipients98%Opened34Bookings📊 Segment: Lapsed 45d · Spend >€100248 matching guests

Business benefits

WhatsApp, SMS, or email

Reach guests on the channel with the highest open rate for your audience.

Behaviour-based segmentation

Target by last visit, spend tier, loyalty level, or consent flag.

Schedule in advance

Write campaigns for the week on Monday morning, send on the right day automatically.

No ad spend

Direct messaging costs a fraction of paid ads and converts better.

Step by step

1
Choose a segment

Filter your CRM — 'hasn't visited in 45 days', 'Gold tier', 'spent over €200' — however you want to slice it.

2
Write your message

Short, personal, action-oriented. Offer a discount, announce a new menu, fill a quiet slot.

3
Pick a channel and schedule

WhatsApp for high urgency, email for newsletters, SMS for reminders.

4
Track opens and replies

See delivery status, open rate, and any replies from the Campaigns dashboard.

Ready to try campaigns?

Free plan includes this feature. No credit card required.